Noakbridge Medical Centre

Noakbridge Medical Centre

Bridge Street, Basildon, SS15 4EZ

Current time is 07:31 - Sorry, we're closed

NHS

Telephone: 01268 284 285

Fax: 01268 289 324

Out of Hours: 111

Appointments

Clinician Appointments
(Doctors & Nurses) can be booked as follows:

Telephone: 01268 284 285

Please Contact our Reception on the above number. Noakbridge Medical Centre receptionists are trained to direct you towards the best possible service for your clinical concern. Some community services are more suited to support you then your GP or Nurse. You will be able to discuss this with the Receptionist. If you have an appointment booked at Noakbridge Medical Centre, you will be called back by a clinician to discuss your medical complaint and will be able to discuss any further action required. Sharing information with Receptionists also prevents you from being booked with the wrong clinician resulting in a delay to your care.
Please ensure that we have your correct telephone number details to contact you back and that you have your phone on loud and adequate signal.
Appointments will NO LONGER be bookable by reception due to the navigation centre having additional training to direct your medical concerns.

OTHER APPOINTMENTS:

1. ONLINE Clinician Appointments: Book Here

2. E-Consultations via WEB GP: Book Here
The easiest way to manage or discuss common health complaints. Consult online from home, work or on-the-go. By answering some relevant questions you can be directed to the correct service for a variety of medical issues. This may be a Pharmacist, Self Care, A GP, A Nurse or even a broader range of community services. It is better to speak to the correct people first so that symptoms/concerns can be treated quickly.

 

3. HUB APPOINTMENTS for Evenings & Weekends
Available on request by calling 01268 284 285
For evenings 6:30pm – 8pm and Weekends (subject to availability)

4. Home visits
For Housebound patients only. Please call on the day before 10am  on 01268 284 285. Patients should be clinically housebound. This is to ensure that all patients that require a homevisit in the Basildon area are able to access this service.
5. Midwife

Available on request by calling 01268 284 285. The Midwife is supplied by the hospital and has direct access to their clinical system. The Midwife will also work directly with the Practice Team to ensure that any prescriptions/concerns are acted upon.

 

CANCELLING YOUR APPOINTMENT

If you are unable to keep to your appointment, please inform the surgery as soon as possible. Clinicians will attempt to contact you a number of times for a telephone consultation. If you are knowingly unavailable we would be grateful if you could cancel your appointment as this could be offered to another patient.

You can help us by:

  • Being on time for your appointment
  • Letting us know if you need to cancel
  • Calling for a home visit or urgent appointment before 10am
  • Calling for the results of tests between 12 and 1pm
  • Being patient and courteous with the Practice Staff

We try our best to run on time but where we may see emergency patients who are unwell and need immediate care, we apologise in advance if you are kept waiting. We are forever trying to improve our appointment system and would value your feedback (positive or negative) to help us make changes when required. Please email us on noakbridgemedicalcentre@nhs.net (Please note this is not for clinical queries and will be bounced back to the email sent)

Opening Times

  • Monday
    08:00 until 18:30
  • Tuesday
    08:00 until 18:30
  • Wednesday
    08:00 until 18:30
  • Thursday
    08:00 until 18:30
  • Friday
    08:00 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED