Appointments

How to book an appointment with Noakbridge Medical Centre and how things have changed due to new services working in partnership with the Practice:

Patients are able to book into the majority of services by contacting the main reception via the number below. Receptionists have undergone additional Care Navigation training. They may ask questions about your concerns and in doing so are able to ensure that you are booked in with the most appropriate clinician or any appropriate community services that are available to you.

A lot has changed in the last few years and a variety of community services allow for patients to contact them directly, no longer requiring a Clinician referral. Being made aware of these services can save you the patient time and free up Clinician appointments for other issues.

Telephone: 01268 284 285

(If and of your contact details have changed recently such as your address or phone number. Please ensure that reception are notified. This will allow them to keep your records up to date and prevent any issues with contacting you.)

Home visits

For Housebound patients only. Please call on the day before 10am  on 01268 284 285.

The Clinically housebound frail or elderly are able to contact the surgery to arrange a home visit should they need to see a GP. However, home visits are limited and only occur when this is required clinically. If you feel that you require a home visit please contact the surgery. The Clinician will be able to review your situation and will more than likely contact your directly to discuss your concerns. If the clinician does not feel that they can assess your symptoms safely virtually then they will arrange to visit or for the local Home Visiting service to attend.

The Practice works closely with a dedicated home visiting team of Doctors and Nurses that are commissioned by Basildon and Brentwood CCG to supply visits to patients in the area. The Practice also has the ability to arrange home based phlebotomy services, Care co-ordinators, social prescribers, district nurses, St Lukes Nurses, Social Services and an ever increasing list of services to help support the vulnerable at home.

Due to amount of time that Home Visits take, these services should ONLY be utilised by patients who are Clinically Housebound. And are unable to attend the surgery for clinical reasons should their complaint not be possible to address virtually. This helps to ensure that all those that are in need of a service are able to access it in an efficient time period.

OTHER WAYS OF CONTACTING THE PRACTICE

ONLINE Clinician Appointments: Book Here

Patients are able to use the NHS App to book call back requests with clinicians at the Practice. This can help to reduce waiting time on the phone lines. Please ensure that when you book for your call back your describe your concern so that the correct clinician can contact you back.

E-Consultations via WEB GP: Book Here

The easiest way to manage or discuss common health complaints. Consult online from home, work or on-the-go. By answering some relevant questions you can be directed to the correct service for a variety of medical issues. This may be a Pharmacist, Self Care, A Clinician, A Nurse or even a broader range of community services. It is better to speak to the correct people first so that symptoms/concerns can be treated quickly.

Available on request by calling 01268 284 285. The Midwife is supplied by the hospital and has direct access to their clinical system. The Midwife will also work directly with the Practice Team to ensure that any prescriptions/concerns are acted upon.

HUB APPOINTMENTS for Evenings & Weekends
Available on request by calling 01268 284 285